Shipping information, Returns & Exchanges
We ship Worldwide including US, Canada, Europe, Australia and Most of Asia. We do make few exceptions with remote locations such as Islands etc. If your location is not automatically served in the checkout please send us an email and we might be able to help you with a unique solution.
All our products are packed and shipped from Amsterdam in The Netherlands. We personally handle, pack, and send them to you with our blessings.
We offer a FREE SHIPPING option to most EU for orders over €100
Affordable Rates for lower value orders:
Netherlands: just €5,95
Belgium/Germany: from €6,95
UK/Sweden from €12,95
Rest of Europe: from 9,95
US/CAN: from €9,95
Rest of the World: Calculated at checkout by DHL Express
Unless you chose a standard Post option at checkout (US/CAN), we always use established international couriers that offer fully Tracked Service. You will receive your track & trace code by email the minute your order is dispatched.
If a product you ordered is in stock, we normally pack and ship it within one day. In case of a handmade Mala or custom made item kindly allow us a few extra work days to make it, wrap it and send it to you.
Yes, once the return is complete we will refund the exact product value with the same payment method you used to pay for it. If you wish to exchange with a different product we will gladly help you with that. Please mind that shipping costs are non-refundable.
Natural Genuine Gemstones, Crystals & Sustainable Materials
Genuine gemstone & crystals are real Semi-Precious stones that carry carry a unique and unlimited energy. Their healing powers may affect us when in touch with our skin or our drinking water. A non genuine crystal is in most cases made of simple Glass that is colored to look like a genuine stone.
Beyond the quality of our gems, we search high and low for the best quality beading materials. Not only that they are fair -trade and exceptionally strong (made in Germany), they are both Cruelty-free and Vegan as they are made from non-animal sources.